1. Stop the screen share, and then hover your mouse along the bottom of the Zoom window, and click on the click on upward arrow to the right of "Start/Stop Video" and select Video Settings.
2. Click on "Share Screen" off to the left, and then in the lower right corner, click Advanced.
3. Then make sure the hardware acceleration box is unchecked.
4. Close the settings window, and share screen again.
This article was last reviewed by our Support team on January 7, 2020.